Merchants FAQ
How can I as a merchant make money with your CubeCard?
Depending on your business, the CubeCard will increase your client base by enabling
more people to make purchases.
Whether from those unable to obtain a credit card or from those wishing
to delegate part of their money to another party, there will be additional
sources of purchasing power opened up.
How soon can I receive my money once a transaction has been completed?
Payments will be credited within 36 hours of order fulfillment. Payments will eventually
be made daily via Bank of America, but prior to that they will be made every five business
days, or when the balance owed to a merchant exceeds $100, whichever comes first.
When a transaction is processed, the money used for the transaction is taken from
the associated CubeCard(s). Merchants receive a confirmation code informing them
that the purchase has completed successfully.
No money will be transferred until the merchant confirms the fulfillment of the
sale. Once confirmed, the money is queued.
Confirmation is currently accomplished from within the merchant's
online account via secured, encrypted HTML forms.
I provide a form for my customer to submit the order number and amount.
How am I supposed to handle wrong amounts?
If you are handling your orders manually and have to rely on the customer
entering the proper order number and amount, you can reject a payment
and issue another order number.
Is there a test number for testing the link from my site?
You may use an order number of "0" to test your payment form.
Do not use any other order number, because order numbers are remembered
and will not be allowed to be reused.
The sample payment form is useful for testing the redirection upon the
order being either cancelled or successfully paid. No card numbers or
codes are needed for the sample form.
I run several website stores. Do I need a separate merchant account for each one?
That depends. Each merchant account will have a unique business name and a
unique set of order numbers associated with it.
What happens if the customer makes a
partial payment using a card, and then cancels
the transaction?
If the customer presses the cancel button, then before redirecting them to the
designated cancel URL, CubeCard will void the partial transaction and the amounts
on hold will be returned to each card involved.
What happens if the customer's computer crashes after they make a partial payment?
In this case, the amounts on hold will still be on hold until the customer
contacts CubeCard to resolve the problem. However, it is being planned to allow
for more automatic handling of this, such as timeouts set by the merchant.
